How to Fix Epson Printer Not Connecting to Wi-Fi or Internet – Complete GuideUpdated 10 hours ago
A wireless printer makes printing convenient—until it refuses to connect to your Wi-Fi network. If your Epson printer is not connecting to Wi-Fi or the internet, you're not alone. This is one of the most common issues faced by Epson users, but the good news is that it’s usually fixable with a few straightforward steps.
Whether you just set up your Epson printer or it suddenly disconnected from your wireless network, this guide covers all the steps needed to diagnose and fix the issue on both Windows and Mac systems.
🔍 Common Reasons Why Epson Printers Fail to Connect to Wi-Fi
Before jumping into solutions, it helps to understand the most likely causes:
Incorrect Wi-Fi password or settings
Printer is out of range from the router
IP address conflict or DHCP issues
Router settings blocking the device
Outdated printer firmware or drivers
Wireless interference or low signal strength
Printer not configured in wireless mode
✅ Step-by-Step Fix: Epson Printer Not Connecting to Wi-Fi or Internet
🖨️ Step 1: Power Cycle All Devices
Turn off your printer, router, and computer:
Power off your Epson printer and unplug it.
Restart your Wi-Fi router (unplug for 30 seconds, then plug back in).
Wait 1–2 minutes, then turn your printer back on.
Power cycling can resolve temporary network conflicts or glitches.
📶 Step 2: Reconnect the Epson Printer to Wi-Fi Network
If the printer is no longer on the correct network, reconnect it manually.
For Printers with LCD Screens:
Go to Home > Wi-Fi Setup > Wi-Fi Setup Wizard.
Your printer will search for nearby networks.
Select your Wi-Fi network name (SSID).
Enter the Wi-Fi password (case-sensitive).
Wait for the confirmation message or check the wireless icon.
For Printers Without Screens:
Use the Epson Connect Printer Setup Utility on your computer.
Choose the “Wireless Setup” option to guide your printer through reconnection.
💻 Step 3: Ensure the Printer and Computer Are on the Same Network
If your Epson printer is on a different network (e.g., a guest network), it won’t communicate with your computer or the internet.
Check your computer’s Wi-Fi settings and ensure it matches the printer's.
Avoid using public hotspots, VPNs, or 5GHz networks (some Epson printers only support 2.4GHz).
⚙️ Step 4: Reset Network Settings on Epson Printer
If the Wi-Fi settings are corrupted, you may need to reset the network configuration.
On the printer, go to Settings > Network Settings > Reset Network Settings.
Confirm and wait for the reset to complete.
Reconnect the printer to Wi-Fi using the setup wizard again.
🔄 Step 5: Update Printer Drivers and Firmware
Outdated drivers or firmware can prevent the printer from communicating over the network.
To Update Drivers (Windows/macOS):
Visit: https://www.epson.com/Support
Enter your Epson printer model (e.g., Epson ET-2850).
Download and install the latest Wi-Fi setup utilities, drivers, and firmware.
🖥️ Step 6: Re-Add the Printer on Your Computer
After resolving connection issues, your computer may not automatically detect the printer.
For Windows:
Go to Settings > Bluetooth & devices > Printers & scanners.
Click Add a printer or scanner.
Select your Epson printer from the list.
For Mac:
Go to System Settings > Printers & Scanners.
Click the “+” icon and choose your Epson printer.
Use the AirPrint or Epson driver option to finish setup.
🧱 Step 7: Temporarily Disable Firewall or Antivirus
Security software may block printer communication. To test:
Temporarily disable the firewall or antivirus program.
Try reconnecting your Epson printer to Wi-Fi or printing a test page.
If it works, adjust your firewall settings to allow Epson apps or ports.
🧠 Bonus Tips for Stable Wi-Fi Printing
Keep your printer within 20–25 feet of the router.
Avoid placing the printer near microwaves or cordless phones.
Assign a static IP address to the printer via your router’s admin panel.
Make sure DHCP is enabled on the router.
🧰 When to Contact Epson Support
If you've tried all steps and your printer still won’t connect to Wi-Fi or the internet:
Check if the printer supports your current network frequency (2.4GHz vs 5GHz).
Confirm the router's firmware is up-to-date.
Contact Epson customer support for model-specific guidance:
Visit https://www.epson.com/Support
Or call your region’s Epson support number.
✅ Conclusion
Dealing with an Epson printer that won't connect to Wi-Fi or the internet can be annoying—but it’s usually caused by something simple like a wrong password, network interference, or outdated drivers. By methodically checking and adjusting your settings, you can restore wireless printing in just a few minutes.
Stick to the steps outlined in this guide, and you’ll be back to hassle-free printing in no time. If problems persist, Epson’s support team is just a call or click away.