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How to Fix Epson Printer Error Code 100016 – Step-by-Step GuideUpdated 44 minutes ago

If your Epson printer suddenly displays Error Code 100016, it can interrupt your printing tasks and create confusion. This error is often linked to internal communication problems, firmware issues, or mechanical obstructions inside the printer. While it may seem serious at first, the good news is that many users have resolved this issue with a few simple troubleshooting steps.

This step-by-step guide explains what causes Epson Error 100016, how to fix it, and how to prevent it from happening again in the future.

🔍 What Is Epson Error Code 100016?

Error Code 100016 is a general system error that may appear on Epson WorkForce, EcoTank, and Expression series printers. It typically signals:

  • A firmware conflict or corrupted startup process

  • An issue with the printer's internal sensors or communication board

  • A paper jam or mechanical blockage

  • A problem after a power outage or improper shutdown

This error prevents the printer from initializing properly and may appear on the control panel display or as a pop-up on your connected device.

✅ Step-by-Step Fixes for Epson Error 100016

🔁 Step 1: Perform a Power Reset (Hard Reboot)

A power cycle is often the easiest and most effective fix for temporary memory or firmware glitches.

Steps:

  1. Turn off the printer using the power button.

  2. Unplug the power cord from the wall and printer.

  3. Wait for 3–5 minutes to allow any residual charge to drain.

  4. Reconnect the power cord securely.

  5. Turn on the printer and check if the error has cleared.

If the error persists, continue to the next step.

🧻 Step 2: Inspect for Paper Jams or Internal Obstructions

The 100016 error can also be triggered by a jammed print head, torn paper, or debris inside the printer.

Steps:

  1. Open the printer’s top cover or rear access panel.

  2. Carefully check the paper feed path, print head carriage, and rollers for any paper scraps, tape, or foreign objects.

  3. Gently move the print head left and right if it's stuck. Do not force it.

  4. Remove all obstructions and close the cover.

  5. Turn the printer back on and see if the issue is resolved.

🔌 Step 3: Disconnect All Peripheral Connections

Faulty USB connections or static in data cables can cause system errors like 100016.

Steps:

  1. Turn off the printer and unplug the USB or Ethernet cables.

  2. Remove the power cable as well.

  3. Wait for a minute.

  4. Reconnect only the power cable and turn the printer on.

This will help isolate the issue. If the printer starts without the error, the USB or network cable might be faulty or incompatible.

💻 Step 4: Update Printer Firmware and Drivers

Outdated or corrupted firmware and drivers can trigger error codes. Epson frequently releases updates to address such bugs.

Steps:

  1. Visit the Epson Support Website.

  2. Enter your printer model (e.g., ET-2800, WF-2850) and go to the Drivers & Downloads section.

  3. Download and install the latest firmware and printer driver for your OS.

  4. Restart your printer and computer after installation.

This step is especially important if the error started after a recent system or printer update.

🔄 Step 5: Restore Printer to Factory Default Settings

If none of the above worked, a full reset may clear corrupted internal configurations.

Steps:

  1. On the printer control panel, go to:
    Settings > Restore Default Settings

  2. Choose "All Settings" to completely reset the device.

  3. Confirm when prompted.

  4. The printer will restart and return to factory state.

After reset, reconnect your printer to Wi-Fi and reinstall any needed apps or preferences.

🧩 Optional: Run Epson Printer Utility or Epson ScanSmart

For printers connected to a Windows or Mac system:

  • Download and run the Epson Printer Utility or Epson ScanSmart tool.

  • These apps can identify internal error codes and suggest software-based solutions.

  • Use the “Maintenance” or “Check for Errors” option to detect and fix the problem.

🆘 When to Contact Epson Support

If you’ve tried all the steps above and Error Code 100016 still appears, the issue might be hardware-related, such as:

  • Faulty print head

  • Damaged mainboard

  • Sensor or cable failure

In such cases:

  • Visit Epson’s Support Site

  • Use live chat or call Epson customer service

  • Provide your printer’s serial number and error code for faster assistance

  • If under warranty, request a repair or replacement

🛡️ Tips to Prevent Error 100016 in the Future

  • Always shut down the printer properly using the power button

  • Keep the printer firmware up to date

  • Avoid paper overload or using bent/damaged sheets

  • Keep the internal components clean and dust-free

  • Use a surge protector to prevent damage during power fluctuations

🧾 Conclusion

Epson Printer Error Code 100016 can be frustrating, but it is often fixable through simple troubleshooting like a power reset, clearing paper jams, or updating firmware. If the issue is more serious, Epson’s support team can assist with further diagnostics or warranty repair. By following this guide step by step, you should be able to get your Epson printer up and running again in no time.

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