How to Fix Epson Printer Error Code 0x9d – Step-by-Step GuideUpdated 42 minutes ago

Epson printers are known for their performance and reliability, but technical glitches like Error Code 0x9d can occasionally disrupt your printing workflow. This error usually signals a hardware problem—often related to the printhead carriage or an obstruction inside the printer. Although it may appear alarming, most cases of Error 0x9d can be resolved with a few methodical troubleshooting steps.

In this detailed guide, we’ll explain what causes Error Code 0x9d, walk you through step-by-step solutions, and help you determine if professional repair is needed.

🧾 What Is Epson Printer Error Code 0x9d?

Error 0x9d on Epson printers is a carriage-related system error, meaning the printer’s internal printhead unit—which moves side to side during printing—has encountered an issue. This may be caused by:

• A paper jam or foreign object blocking the carriage movement

• A misaligned or stuck printhead

• Internal sensor failure or printhead encoder issues

• A glitch in the printer’s firmware

• Power interruptions or improper shutdowns

This error can occur on various Epson models, including WorkForce (WF), EcoTank (ET), and Expression (XP) series.

✅ Step-by-Step Solutions to Fix Error Code 0x9d

🔁 Step 1: Power Cycle the Printer

A power reset often clears temporary memory or firmware errors.

1. Turn off the printer completely using the power button.

2. Unplug the power cable from the wall socket.

3. Wait for 2–3 minutes to ensure all residual electricity is discharged.

4. Plug the printer back in and turn it on.

If the error clears, it may have been a minor software hiccup. If not, continue to the next step.

📄 Step 2: Check for Paper Jams or Obstructions

Since Error 0x9d is often caused by blocked carriage movement, inspect the inside of the printer for obstructions.

1. Open the top cover or access panel.

2. Look inside for jammed paper, tape, debris, or ink buildup.

3. Use a flashlight if necessary to inspect the carriage area.

4. Gently move the printhead carriage (the unit that holds the ink cartridges) from side to side.

   • If it’s stuck, do not force it.

   • If it moves freely, the obstruction may have already cleared.

Clear any debris or jammed paper and close the cover before restarting the printer.

🔌 Step 3: Remove and Reinsert Ink Cartridges

Loose or misaligned cartridges can trigger internal errors.

1. Power off the printer and open the cartridge access door.

2. Carefully remove each ink cartridge one by one.

3. Inspect the cartridges for damage, dried ink, or contact issues.

4. Reinsert the cartridges firmly and close the cover.

5. Turn the printer back on.

This step can help reset the printhead mechanism and trigger a carriage recalibration.

🔧 Step 4: Reset the Printhead Carriage Mechanism

A misaligned printhead can also lead to Error 0x9d. Resetting its position may resolve the problem.

1. Power off the printer and unplug the power cable.

2. Open the top cover and locate the carriage belt and printhead track.

3. Gently move the printhead to the center manually (if it moves freely).

4. While holding the carriage in the center, close the lid.

5. Plug in and turn the printer on again.

This manual repositioning often forces the printer to reinitialize the printhead properly.

💾 Step 5: Update Printer Firmware and Drivers

A firmware glitch or outdated software can trigger recurring errors.

1. Go to the official Epson Support Website.

2. Search for your printer model.

3. Download the latest firmware and drivers for your operating system.

4. Install the updates and restart both your printer and computer.

5. Attempt a test print to check if the error has been resolved.

Firmware updates often resolve known bugs related to sensor and carriage movement issues.

🔄 Step 6: Factory Reset the Printer

A full system reset can clear internal software or configuration errors.

Steps:

1. On the printer screen, navigate to:
   Settings > Restore Default Settings

2. Select “All Settings” or “Factory Reset”

3. Confirm the action. The printer will restart and reset.

After reset, you’ll need to reconnect the printer to Wi-Fi and reinstall preferences.

🆘 When to Contact Epson Support

If none of the steps above resolve the 0x9d error, the issue may be hardware-related, such as:

• A damaged carriage motor

• Faulty printhead position sensor

• A malfunctioning mainboard

In such cases:

• Contact Epson Support via phone, chat, or their support website

• Provide your printer's serial number and the exact error code (0x9d)

• Check if your printer is still under warranty and request a repair or replacement if eligible

🔒 Tips to Prevent Error Code 0x9d

• Always use the power button to shut down the printer properly

• Avoid using damaged or curled paper

• Keep the printhead area clean from dust and ink buildup

• Never pull jammed paper out forcefully—open all access doors first

• Use a surge protector to safeguard against power fluctuations

🧾 Conclusion

Epson Printer Error Code 0x9d is often a sign of a jammed or malfunctioning printhead mechanism. Fortunately, the issue can usually be resolved by performing a power reset, checking for internal obstructions, and updating your firmware or software. If hardware problems persist, Epson’s technical support team can help you take the next steps toward repair.

By following this step-by-step guide, you can often get your Epson printer back in working order without professional help.