How to Fix Epson Printer Error Code 000032 – Step-by-Step GuideUpdated 20 hours ago
If your Epson printer suddenly displays Error Code 000032, it can bring your printing tasks to a complete halt. This error typically indicates a problem with the printer’s scanner mechanism or a hardware communication fault. It may appear during startup or when trying to scan or print. Fortunately, most users can resolve the issue without professional help.
This guide will walk you through the most effective steps to fix Epson Printer Error 000032 and get your device working again.
🛠 What Is Epson Error Code 000032?
Error Code 000032 is often linked to:
A scanner unit error or internal scanner motor jam
A communication failure between printer components
A power surge or improper shutdown
Firmware or software corruption
It is commonly reported in Epson multifunction printers like the EcoTank and WorkForce series.
✅ Step-by-Step Fixes for Epson Error 000032
🔁 Step 1: Turn the Printer Off and On
Sometimes, a simple reset can resolve temporary internal glitches.
Press the Power button to turn off the printer.
Unplug the power cable from the wall outlet.
Wait for 2–3 minutes to let the internal memory clear.
Plug the printer back in and turn it on.
If the error disappears, the issue was likely temporary. If it returns, move to the next step.
🔌 Step 2: Check for Scanner Obstructions
Since this error is often related to the scanner unit:
Lift the scanner cover gently.
Inspect the scanner glass and carriage area.
Look for any paper scraps, dust, or foreign objects that may block the scanner.
Clean the glass and inner parts with a soft, lint-free cloth if needed.
Close the lid and power the printer back on.
🔧 Step 3: Reset the Printer to Factory Settings
A factory reset can clear software glitches and restore normal operation.
⚠️ Note: This will erase all custom settings like Wi-Fi and preferences.
On the printer’s control panel, go to Settings > Restore Default Settings.
Select Clear All Settings or Reset Everything.
Confirm and wait for the printer to reboot.
Reconfigure your Wi-Fi or other settings afterward.
If the error is gone after reset, you're all set.
🔄 Step 4: Update or Reinstall Firmware
Corrupt firmware can cause persistent errors.
Visit the Epson Support website.
Enter your printer model and select your operating system.
Download the latest firmware update utility.
Follow on-screen instructions to update your printer via USB or network connection.
After installation, restart the printer and check if the error clears.
🛠 Step 5: Perform a Power Drain (Hard Reset)
This step helps discharge any residual power and reset internal circuits.
Turn off the printer and unplug all cables (power and USB).
Press and hold the Power button for 30 seconds.
Plug everything back in and power on the device.
This can reset the hardware and clear internal memory conflicts.
📞 When to Contact Epson Support
If you’ve tried all the above steps and still see Error Code 000032, it may be a hardware failure involving the scanner motor, sensor, or motherboard. In that case:
Visit: https://www.epson.com/Support
Enter your model number and select Contact Us
Use live chat, phone, or email to speak with a technician
If your printer is under warranty, you may be eligible for a repair or replacement
✅ Final Tips
Avoid turning the printer off mid-task, especially during scanning.
Always use a surge protector to prevent internal electrical damage.
Keep the scanner area dust-free and clear of obstructions.
Conclusion:
Error 000032 on your Epson printer is typically related to scanner or hardware communication issues. In most cases, the error can be fixed by following the simple steps above—resetting the device, checking for physical blockages, or updating the firmware. If the issue persists, professional support is just a call or click away.