Fix Epson Printer Error Code 0x10 – Quick and Easy SolutionsUpdated 12 hours ago
Epson printers are among the most reliable and widely used printers on the market, known for their quality prints, durable build, and versatile features. However, like any electronic device, they can experience occasional glitches. One such common issue is Epson Printer Error Code 0x10. This error typically appears when using the scanner function and often causes the printer to stop working temporarily or altogether.
In this guide, we’ll explore the causes behind Epson Error 0x10 and provide a comprehensive, step-by-step troubleshooting process to fix the issue and get your printer working again.
What is Epson Printer Error Code 0x10?
Error Code 0x10 is commonly associated with the scanner mechanism in Epson all-in-one printers such as the Epson WF, XP, and NX series. When this error occurs, it typically indicates a scanner hardware malfunction—either due to internal failure, physical obstruction, or sensor error.
Symptoms of this error include:
The printer failing to complete scan jobs
A loud grinding or clicking sound during operation
The LCD displaying “Error Code: 0x10” or “Scanner error”
The printer freezing or becoming unresponsive
Common Causes of Epson Error Code 0x10
Understanding the source of the error is crucial for applying the right fix. Here are the most common causes:
Physical obstruction in the scanner path (like dust, debris, or paper scraps)
Malfunctioning scanner sensor or damaged internal components
Loose or misaligned scanner lock mechanism
Firmware or driver conflicts
Overheating or static build-up
Fortunately, many of these issues can be fixed at home with a few basic steps.
Step-by-Step Solutions to Fix Epson Printer Error Code 0x10
Follow these troubleshooting steps one by one and test your printer after each to check if the error is resolved.
1. Power Reset the Printer
The first step in troubleshooting any Epson error is a complete power cycle.
Steps:
Turn off the printer using the power button.
Unplug the power cable from the wall outlet.
Disconnect any USB or network cables.
Wait for 5–10 minutes.
While unplugged, press and hold the Power button for 30 seconds to discharge any remaining power.
Plug the printer back in and power it on.
Why it helps: This clears temporary memory errors and static energy, which can trigger sensor issues.
2. Check for Physical Obstructions in the Scanner
Dust, paper pieces, or other debris can block the scanner mechanism and cause the 0x10 error.
Steps:
Open the scanner lid and visually inspect the scanner bed.
Look for any debris, paper clips, or dust buildup.
Gently clean the scanner glass and moving parts using a soft, lint-free cloth.
Avoid using harsh chemicals—opt for mild glass cleaner if needed.
Move the scanner bar gently (if accessible) to see if it's stuck.
Tip: Never force any part of the scanner. Be gentle to avoid permanent damage.
3. Reset Scanner Lock (If Applicable)
Some Epson models come with a scanner lock switch that protects the scanner during shipping. If this lock is not fully disengaged, it may cause the 0x10 error.
Steps:
Look on the underside or side of the scanner bed for a lock switch.
Slide it to the unlocked or open position.
Power cycle the printer again and check for the error.
4. Check the Printer Head for Blockage or Damage
Although this error is scanner-related, printhead errors can sometimes confuse the system.
Steps:
Open the printer’s ink cartridge compartment.
Remove the cartridges carefully and inspect the printhead path.
Clean any ink residue using a damp cloth and reinsert the cartridges.
Close the lid and restart the printer.
5. Update or Reinstall Epson Drivers
Outdated or corrupted printer drivers may cause the scanner to malfunction.
Steps for Windows:
Go to Control Panel > Devices and Printers.
Right-click on your Epson printer and click Remove device.
Visit Epson's official support site.
Download the latest drivers and install them.
Reconnect the printer and check for the error.
Steps for macOS:
Open System Preferences > Printers & Scanners.
Select the Epson printer and click the minus (-) sign to remove it.
Re-add the printer using the plus (+) sign after installing the new drivers.
6. Run Epson Printer Utility
The Epson Printer Utility includes tools for scanner and printhead diagnostics.
Steps:
Launch the Epson Printer Utility from your PC or Mac.
Select your printer model.
Click on Scanner Maintenance or Diagnostics if available.
Follow on-screen instructions to test or recalibrate the scanner.
7. Try Scanning from a Different Application
The problem may lie in the scanning software you’re using.
Steps:
If you're using Epson Scan, try scanning with Windows Fax and Scan, Preview on Mac, or third-party scanning tools.
This helps determine if the issue is with the hardware or just software.
8. Use the Epson ScanSmart App (If Supported)
Epson’s ScanSmart software is designed for easy and stable scanning.
Steps:
Download and install Epson ScanSmart from the Epson website.
Launch the application and try a test scan.
It may bypass third-party errors and restore scanner functionality.
What If None of These Steps Work?
If the error persists after trying all the steps above, the issue may be due to a faulty scanner motor, sensor, or logic board. At this point, you have a few options:
Contact Epson Support: If your device is under warranty, request a replacement or repair.
Visit a certified Epson service center: A technician can diagnose hardware issues.
Consider replacing the printer if it's an older model or out-of-warranty, as repair costs may exceed its value.
How to Prevent Error Code 0x10 in the Future
Here are some best practices to help you avoid this error in the future:
Regularly clean the scanner glass and surrounding areas.
Always turn off the printer properly after use.
Avoid opening the scanner while it's operating.
Keep the printer in a clean, dust-free environment.
Keep firmware and drivers up to date from the Epson website.
Final Thoughts
Epson Printer Error Code 0x10 can be annoying, especially when it interrupts important scan jobs. Thankfully, it’s usually caused by minor issues such as debris, a locked scanner, or software conflicts. By following the step-by-step solutions outlined in this guide, you can often resolve the error at home without professional help.
If the problem turns out to be hardware-related, Epson’s support team or a certified technician can assist. Regular maintenance, cautious handling, and timely updates are key to preventing this issue from recurring.