Epson Printer Error 0xE8: What It Means and How to Fix ItUpdated 19 hours ago
If your Epson printer suddenly displays Error Code 0xE8, it can be frustrating—especially if you're in the middle of an important print job. This error typically indicates a scanner or hardware malfunction, and while it sounds serious, it is often fixable at home with a few guided steps.
This detailed guide explains what Epson Error 0xE8 means, why it occurs, and how to resolve it step by step.
🧾 What Is Epson Error Code 0xE8?
Error 0xE8 is usually related to the scanner assembly or internal communication failure within the printer. It can result from:
A scanner unit error (e.g., stuck scanner bar or motor malfunction)
A flatbed scanner sensor failure
Loose internal cables or a disconnected logic board
Power-related glitches or sudden shutdowns
Firmware/software inconsistencies
This error is commonly reported in Epson multifunction printers like the EcoTank and L-series models that include scanning features.
🛠️ Common Signs of Error 0xE8
The printer won’t start properly and freezes on startup
An Error Code 0xE8 message appears on the LCD screen or computer
The scanner bar doesn't move or makes unusual noises
The control panel becomes unresponsive
You can’t print, scan, or copy anything
✅ How to Fix Epson Printer Error 0xE8: Step-by-Step Guide
🔁 Step 1: Power Cycle the Printer
Start with a simple power reset, which clears temporary memory and internal faults.
Turn off your Epson printer.
Unplug the power cord from both the printer and wall outlet.
Wait for 2–3 minutes to allow the capacitors to discharge.
Plug the power cord back in and power on the printer.
If the error was caused by a temporary glitch or voltage spike, this may fix it.
🔎 Step 2: Check the Scanner Mechanism
Since 0xE8 is often scanner-related, inspect the scanner unit.
Open the scanner lid and look at the scanner bar.
Ensure nothing is obstructing the bar (e.g., paper scraps, labels, dust).
Gently move the scanner bar manually (only if the printer is turned off).
If the bar is stuck or misaligned, reposition it to the home position (usually to the left).
Close the lid and power the printer back on.
🧹 Step 3: Clean the Scanner Glass and Components
Dirt, residue, or smudges on the scanner glass or sensors can cause malfunction.
Use a lint-free microfiber cloth to clean the scanner glass.
Clean the white reference strip (underside of the scanner lid).
Gently dust off the inner components using compressed air if available.
Reboot the printer after cleaning and check if the error is gone.
🔧 Step 4: Run Printer Diagnostics via Epson Software
If your printer turns on but still shows the error on your computer:
Download and install the latest Epson Printer Utility or Epson Scan Utility from Epson’s support website.
Launch the utility and attempt a Nozzle Check, Head Cleaning, or Scanner Test.
If the software fails to detect the scanner, it's likely a hardware issue.
🔄 Step 5: Perform a Factory Reset
Resetting the printer to factory defaults can fix corrupted configurations.
⚠️ Note: This will erase saved settings like Wi-Fi credentials.
Go to Settings > Restore Default Settings on your printer’s control panel.
Choose Clear All Settings or Reset Everything.
Confirm and allow the printer to reboot.
Test the printer again after resetting.
🛠 Step 6: Inspect for Internal Cable Disconnections (Advanced Users)
If you’re comfortable opening hardware (and your printer is out of warranty):
Turn off and unplug the printer.
Remove the top scanner cover carefully using a screwdriver.
Check for loose or disconnected ribbon cables between the scanner and logic board.
Re-seat any loose connectors gently.
⚠️ Be cautious when attempting this—incorrect handling may cause further damage. If unsure, skip this step and contact support.
🧩 Optional: Update Firmware
Outdated or corrupted firmware can also contribute to scanner-related errors.
Go to Epson’s official website and download the firmware update tool for your model.
Connect the printer via USB to your computer.
Run the firmware update tool and follow the on-screen instructions.
Reboot the printer after the update and check if the issue persists.
📞 When to Contact Epson Support
If none of the above solutions work, the error may be due to:
A damaged scanner motor or sensor
Defective mainboard
Firmware failure beyond repair
Visit: https://www.epson.com/Support
Search your model, go to the Contact Us section, and choose from:
Live Chat
Phone Support
Email Ticketing
If your printer is under warranty, Epson may offer a free repair or replacement.
🧠 Pro Tips to Prevent Error 0xE8
Avoid unplugging the printer while it's turned on.
Always close the scanner lid gently—avoid slamming.
Keep your printer firmware and drivers up to date.
Use a surge protector to prevent voltage-related issues.
✅ Conclusion
Epson Printer Error 0xE8 may seem like a serious problem, but it often results from minor scanner issues or hardware communication faults. By carefully following the steps above—power cycling, inspecting the scanner, updating firmware, and running diagnostics—you can often resolve the problem yourself.